Store Policy
Customer Care
At Refined Design Apparel, we are committed to ensuring that our customers have an exceptional shopping experience. Our Customer Care Policy is designed to build trust and reassure you that you can shop with confidence. We believe in transparency, reliability, and providing outstanding service at every step of your journey with us.
Quality Assurance:
We guarantee the quality of our products. Each item undergoes rigorous quality checks to ensure it meets our high standards.
If you receive a product that does not meet your expectations or is damaged, please contact our customer care team, and we will promptly address the issue.
Hassle-Free Returns and Exchanges:
We understand that sometimes, items may not meet your expectations. Our hassle-free return and exchange policy allows you to return or exchange products within 30 days of purchase. Returns and exchanges are processed efficiently, and we provide clear instructions to make the process as smooth as possible.
Privacy & Safety
Your payment information is safe with us. We use industry-standard encryption technology to protect your personal and financial data.
We offer various secure payment methods, giving you the flexibility to choose the one that suits you best.
Privacy and Data Protection:
Your privacy matters to us. We respect your personal information and ensure it is protected in compliance with data protection laws.
We do not share your information with third parties for marketing purposes without your consent.
Customer Support
Our dedicated customer care team is available to assist you with any questions, concerns, or issues you may have.
You can reach our customer support directly through email, and live chat.
Timely Shipping and Delivery:
We strive to dispatch orders promptly and provide tracking information for your convenience.
In case of any delays or issues with your shipment, we will keep you informed and work to resolve the situation promptly.
Clear Product Information:
We provide detailed product descriptions, images, and sizing information to help you make informed purchasing decisions.
If you have any additional questions about a product, please reach out to our customer care team, who will be happy to assist you.
Customer Feedback and Improvement:
We value your feedback and continually work to enhance our products and services based on your suggestions and experiences.
We encourage you to share your thoughts with us, as your input is instrumental in helping us improve.
Thank you for choosing us as your trusted brand, and we look forward to serving you with excellence!
Payment Methods
Credit / Debit Cards
PAYPAL
Offline Payments